Successful companies know that the key to prosperity is continual, sustainable improvement. They start with a clear and persuasive vision of what they want to achieve. Then comes action: the constant refocusing of the organisation's structure, processes and people that turns the vision into reality. They know that the job is never done, and that successful companies are in a permanent state of transformation and reinvention. Customers, strategic alliances, partnerships, products, processes and technology are in continual flux; and in today's unforgiving global markets only the fittest and most adaptable companies can survive, let alone prosper.
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